Return and Refund Policy
1. Damaged or Defective Products:
• If you receive a damaged or defective product, please contact us within 7 days of receipt.
• Provide your order number, a description of the issue, and any photos of the damage or defect.
• We will arrange for a replacement or a refund at no additional cost to you.
2. Incorrect Orders:
• If you receive the wrong item, please contact us immediately.
• Provide your order number and a description of the incorrect item.
• We will arrange for the correct item to be shipped to you and provide instructions for returning the incorrect item.
3. Contact Information
• For any questions or concerns regarding shipping or exchanges, please contact our Customer Service team at info.delulucosmetics.in or call us at 8800-22-80176.
• If you receive a damaged or defective product, please contact us within 7 days of receipt.
• Provide your order number, a description of the issue, and any photos of the damage or defect.
• We will arrange for a replacement or a refund at no additional cost to you.
2. Incorrect Orders:
• If you receive the wrong item, please contact us immediately.
• Provide your order number and a description of the incorrect item.
• We will arrange for the correct item to be shipped to you and provide instructions for returning the incorrect item.
3. Contact Information
• For any questions or concerns regarding shipping or exchanges, please contact our Customer Service team at info.delulucosmetics.in or call us at 8800-22-80176.